Thursday, February 27 & Friday, February 28

Be part of PLA 2020, even if you can’t be there in person!

PLA offers a great way to participate in and enjoy the PLA Conference, even if you can’t be there with us in Nashville. The PLA 2020 Virtual Conference will consist of live programming on Thursday, February 27 and Friday, February 28, including five 60-minute programs each day, plus author interviews and opportunities for networking. Programs are chosen from among the highest rated in PLA’s session preference survey.

Live Programming

All times are Central. Schedule is subject to change.

Thursday, February 27

Time Session
9:30 AM–9:45 AM Introduction and Welcome
9:45 AM–10:45 AM Leading from the Middle
11:00 AM–12:00 PM Part Playground, Part Laboratory: Building New Ideas at Your Library
12:15 PM–1:15 PM Bringing Technology and Arts Programming to Senior Adults
1:15 PM–2:30 PM Lunch Break with Author Interview (2:00 PM–2:30 PM):
Kevin Wilson & Ann Patchett in ConversationKevin Wilson & Ann Patchett in Conversation

Appearing courtesy HarperCollins

2:45 PM–3:45 PM Going Fearlessly Fine-Free
4:00 PM–5:00 PM Decreasing Barriers to Library Use
5:00 PM–5:15 PM Daily Wrap-up

Friday, February 28

Time Session
9:30 AM–9:45 AM Introduction and Welcome
9:45 AM–10:45 AM Creating a Diverse, Patron-Driven Collection
11:00 AM–12:00 PM Intentional Inclusion: Disrupting Middle Class Bias in Library Programming
12:15 PM–1:15 PM Programming for All Abilities
1:15 PM–2:30 PM Lunch Break with Author Interview (2:00 PM–2:30 PM):
Alice RandallAlice Randall, interviewed by Virginia Stanley

Appearing courtesy HarperCollins

2:45 PM–3:45 PM Training Staff to Serve Patrons Experiencing Homelessness in the Suburbs
4:00 PM–5:00 PM We're All Tech Librarians Now
5:00 PM–5:15 PM Daily Wrap-up



Rates & Deadline

Registration for the PLA 2020 Virtual Conference closed 4:30 PM Central on Monday, February 24, 2020. Due to technical preparations for the event, we are unable to accept additional registrations.

Type Cost
PLA Personal Members
Tennessee Library Association (TLA) Personal Members
ALA Personal Members $330
Nonmembers $385
Students $150
Groups* $630

Group Registration

*For purposes of group registration, a group is defined as people gathered in one room at one location to participate in the Virtual Conference. One group registration entitles your group to one login. This login may not be used on more than one computer.

We suggest that groups, especially larger groups, plan ahead to use an LCD/LED projector in the room to project the Virtual Conference. Groups will also want to have speakers or a sound system capable of amplifying the Virtual Conference audio for the entire room. Neither individual nor group registration includes permission to rebroadcast or redistribute this virtual event. Thank you for your cooperation.

Technical Requirements

To experience the best broadcast results, we highly recommend that you take the browser test at least one day prior to the event date. The purpose of this test is to determine if your PC/Mac and your network has the components and open firewall ports required to receive the broadcast. Please be sure to take the test from the same computer and network (location) that you plan to be on during the day of the event.


If you have a physical or communication need that may affect your participation in the Virtual Conference, please contact Steven Hofmann at or 800-545-2433 ext. 5047 no later than 4:30 PM Central on Friday, January 31, 2020. Without notification of need by this date, we cannot attempt to provide appropriate accommodations.

Archived Programming

All Virtual Conference registrants will have access to archived Virtual Conference programming for one year after the event.

Continuing Education Credits

Although PLA does not award credit hours, or CEUs, we will provide a boilerplate certificate of completion for the Virtual Conference, which registrants—individuals and groups—can personalize as needed.

Questions or problems regarding registration?

Contact Experient at or 800-424-5249 (U.S. and Canada)/847-996-5829 (all other countries). When prompted, callers should press “02” for February, and then “6” for the Public Library Association Conference. Experient representatives are available Monday–Friday, 8:00 AM–5:00 PM Central.

Please note…

Cancellation Policy

The PLA 2020 Conference is offered on a cost-recovery basis. PLA reserves the right to cancel all or any part of this event—including the Virtual Conference—if there is insufficient registration or for other reasons. Neither ALA nor PLA is responsible for losses incurred due to the cancellation of the workshops. The event’s operating hours, schedules, guests, and speakers are subject to change or cancellation without notice.

Attendee Cancellation Policy

Written cancellations, requests for refunds, and/or changes for the Virtual Conference only will be accepted until Wednesday, February 5, 2020, and are subject to a $30 handling fee. No telephone cancellations/refund requests can be accepted. After Wednesday, February 5, 2020, no requests for refunds will be accepted and no exceptions will be made to the policy. Registrations made after Wednesday, February 5, 2020 are nonrefundable. Refunds meeting the above criteria will be processed by Monday, March 30, 2020.

Appropriate Conduct

All participants are expected to observe the rules and behaviors described in the Statement of Appropriate Conduct in all conference venues, including online venues, and conference social events.