For Questions About…
Many commonly asked questions are answered in the conference FAQ.
Registration & Housing
Questions or problems regarding registration and housing? Contact Experient at firstname.lastname@example.org or 800-424-5249 (U.S. and Canada)/847-996-5829 (all other countries). When prompted, callers should press “02” for February, and then “6” for the Public Library Association Conference. Experient representatives are available Monday–Friday, 8:00 AM–5:00 PM Central.
- Use ALA's secure online form;
- Print and fill out a membership form and fax or mail it in; or
- Call 800-545-2433 and press 5.
Direct your membership questions to MACS at email@example.com or 800-545-2433 and press 5. MACS representatives are available Monday–Friday, 8:30 AM–4:30 PM Central.
To schedule interviews, request photos and artwork, and get more information about the conference, contact Larra Clark, PLA Deputy Director, firstname.lastname@example.org, text/call at 773-412-1853; or Javier Solano, MP&F Strategic Communications Vice President, email@example.com, text/call at 615-330-2817.
For all other inquiries, please contact the Public Library Association (PLA) at 800-545-2433 x5PLA (x5752) or firstname.lastname@example.org.