Serving Low-Literacy and Multilingual Communities at Your Library
Saturday, March 24, 2018, 9:30 AM - 10:30 AM
Pennsylvania Convention Center, 114
Do your patrons speak English as their second language and need health information at low literacy levels? Learn how providers at public health departments and community health agencies work with multilingual communities. Discover how the Kansas City (MO) Public Library provides health information services to their immigrant and refugee community. Explore a free government database with health information in document, audio, and video formats for use with multilingual communities and as a low English literacy tool.
At the end of this session, participants will:
1: Explain public health service approaches in working with the health information needs of multilingual patients. 2: Describe Kansas City Public Library health information program. 3: Identify and access quality, medically accurate, and culturally competent multilingual consumer health information.
The session organizer(s) identified this session as appropriate for:
Level 1: People with no previous knowledge of the topic.
This session will have: Medium interaction (example: single speaker/panel with questions or discussion throughout)
Tags: Serving Adults, Advocacy, Diversity, Literacy, Multicultural Services, Special Needs Populations
Laura Bartlett, Technical Information Specilaist
National Institutes of Health , Bethesda , MD
Laura Bartlett, MLS, is a Technical Information Specialist for the Outreach and Special Population Branch, Division of Specialized Information Services, National Library of Medicine. She works primarily with the information resource development for specific population groups, project/program management, and training.
Julie Robinson, Refugee & Immigrant Services Outreach Manager
Kansas City Public Library , Kansas City , MO
Julie Robinson was selected as the Refugee & Immigrant Services & Empowerment (RISE) Outreach Manager based upon her years of outreach and community involvement. Julie is currently looking at health issues among the refugee and immigrant populations; working on a multilingual welcoming document to assist front line staff in ascertaining immigrants' and refugees' needs; and learning to be an immigration advocate.
Michael Honch, Associate
ICF , Bethesda , MD
Michael Honch, MLS, works for ICF, supporting the Outreach and Special Populations Branch at the National Library of Medicine.
Orlando Almonte, Language Access Program Manager
Office of Immigrant Affairs, City of Philadelphia , Philadelphia , PA
Mr. Almonte works as the Language Access Program Manager for the Office of Immigrant Affairs, City of Philadelphia. He helps to facilitate the successful inclusion of immigrants into the civic, economic, and cultural life of the city.