Imagine the Possibilities

Full Day Preconference

Project Outcome Training Workshop: Tools for Measuring Patron Outcomes

Tuesday, March 20, 2018, 9:00 AM - 5:00 PM

At this FREE full-day workshop, a trainer will facilitate the planning process for implementing outcome measurement using Project Outcome tools. Participants will learn how to deploy the Project Outcome standardized surveys in their library, collect and use resulting data, and leverage the project’s support network to ensure successful adoption. Join a cohort of public libraries interested in implementing Project Outcome to drive change, influence decision making, and demonstrate the impact of their programs and services.

At the end of this session, participants will:

1: Understand what Project Outcome measures and how to use the online toolkit 2: Be ready to meet their identified outcome measurement goals that align with their library's strategic plans and community needs 3: Be able to implement best practices for using outcome data for programmatic changes, decision-making processes, and advocacy

The session organizer(s) identified this session as appropriate for:
Level 1: People with no previous knowledge of the topic.

Tags: Preconference, Advocacy, Organizational Change, Programming/Services, Strategic Planning, Training


Presenters

Crystal Schimpf, Training Consultant
Kixal, LLC , Pleasant Hill , CA

Crystal Schimpf is a librarian, trainer, and consultant. As founder of Kixal, she provides innovative, transformative training for libraries on a variety of topics. She has facilitated online and in-person training for Project Outcome since 2015. She has also provided training on projects for the Urban Libraries Council's Edge Initiative, the International City/County Management Association's performance measurement project ICMA Insights, TechSoup's monthly webinar series for libraries, Infopeople's Building an Effective Learning Culture project, and more.

Amy Koester, Youth & Family Program Supervisor
Skokie Public Library , Skokie , IL

Amy Koester is the Youth & Family Program Supervisor at Skokie Public Library, where she oversees all aspects of youth programming and outcomes measurement. She also spends a portion of her time working on the library's civic engagement initiatives. Amy is a board member for the Association for Library Service to Children as well as a member of the advisory council for the Our Voices Chicago initiative.

Julianne Rist, Director of Public Services
Jefferson County Public Library , Lakewood , CO

Julianne Rist is the Director of Public Services for Jefferson County Public Library. She has presented at state conferences and is a member of the American Library Association and Public Library Association. She is an ALA/APA Certified Public Library Administrator Program. Julianne received her Masters of Library and Information Science from the University of South Florida in Tampa and has Bachelors of Arts in English and Dramatic Arts from Centre College in Danville KY.

Christa Werle, Public Services Project Manager
Sno-Isle Libraries , Marysville , WA

Christa Werle has served public libraries in public service, technical, communications, and supervisory positions during her 20-year career as a librarian. As Public Services Project Manager, Christa brings idea management, project management, change management and outcomes-based evaluation to programs & services for residents of Snohomish and Island Counties through 22 community libraries, online & outreach services. As a mother of 8 and 10-year-old girls, she learns how to accept and facilitate change every day.


Costs

This preconference is free, but registration is required and space is limited. All full day preconferences include lunch.

For questions about…

Cancellation Policy

Written cancellations, requests for refunds, and/or changes will be accepted until February 23, 2018, and are subject to a $30 handling fee. Refunds will be processed after April 23, 2018. According to PLA policy, all meal events require preregistration. The above cancellation/change information also applies to all preconferences, meal events, and tours. No meal tickets will be sold onsite.

The PLA 2018 Conference is offered on a cost-recovery basis. PLA reserves the right to cancel all or any part of this event if there is insufficient registration or for other reasons. Neither ALA nor PLA is responsible for cancellation charges assessed by the airlines or travel agencies, or other losses incurred due to the cancellation of the workshops. All information listed on this website is subject to change.


Accessibility

PLA has put in place features to ensure the conference is accessible to all.

Appropriate Conduct

All participants are expected to observe the rules and behaviors described in the Statement of Appropriate Conduct in all conference venues, including online venues, and conference social events.

Attire

There is no formal dress code at the PLA Conference. What’s most important is to dress for comfort.

Canvassing

Canvassing of PLA Conference attendees during programs and at the conference venue (outside of the areas approved by PLA for exhibitors) is strictly prohibited. If this activity is encountered, violators will be directed to cease immediately. PLA provides many opportunities for representatives from for-profit and non-profit organizations to make conference attendees aware of their services and products. These include: exhibiting, advertising, sponsoring, and as approved by PLA, program planning. For information on participating in PLA Conferences and professional development events, contact the PLA office at 800-545-2433 x5PLA (x5752) or pla@ala.org.

Conference Logo

The custom logos of the PLA 2018 Conference are the property of PLA. Anyone wishing to use the logos in their communications and promotional materials must: 1) Seek permission from PLA; and 2) Submit communication/artwork incorporating the logo to PLA for final approval. The logo may not be modified and must be reproduced in its entirety (i.e., no outlines, cropping). To request the use of the logo, companies should contact Carly DiVito at Corcoran Expositions at 312-541-0567 or carly@corcexpo.com; all others should contact PLA at 800-545-2433 x5PLA (x5752) or pla@ala.org.

Exhibits

Interested in exhibiting at PLA 2018? Contact Carly DiVito, Corcoran Expositions, at 312-541-0567 or carly@corcexpo.com.

Hashtag

The official conference hashtag is #PLA2018.

Media

Contact Heather Cho, ALA Media Relations & Campaign Specialist, 312-280-4020 or hcho@ala.org. Please review our conference media policy.

Membership

ALA and PLA membership is managed by the ALA Membership & Customer Service (MACS) unit. You can join or renew/rejoin/add to your membership using ALA’s secure online form; or you can print and fill out a membership form and fax or mail it in; or call 800-545-2433 and press 5. Direct your membership questions to MACS at customerservice@ala.org or 800-545-2433 and press 5. MACS representatives are available Monday–Friday, 8:30 AM–4:30 PM Central.

Photographic Images

Registration and attendance at or participation in the PLA 2018 Conference constitutes an agreement by the registrant to PLA’s use and distribution of the registrant or attendee’s image or voice in photographs, videotapes, electronic reproductions, and audiotapes of such events and activities.

Sponsorships

To discuss PLA 2018 sponsorship opportunities, contact Corcoran Expositions, Matt McLaughlin at 312-265-9655, matt@corcexpo.com.

Registration & Housing

Problems or questions regarding registration or housing? Contact Experient at pla@experient-inc.com or 800-424-5249 (U.S. and Canada)/847-996-5829 (all other countries). Experient representatives are available Monday–Friday, 9:00 AM–6:00 PM Eastern.

Venues

Most conference events—including all preconferences and concurrent program sessions—will take place in the Pennsylvania Convention Center, 1101 Arch Street, Philadelphia, PA 19107. Additional events will be held at the Philadelphia Marriott Downtown, 1201 Market Street, Philadelphia, PA 19107, and other venues as indicated.

Other Questions

Contact PLA, 800-545-2433 x5PLA (x5752) or pla@ala.org; or find someone to help in the PLA Staff directory.


PLA 2016 Archive

Looking for handouts and other information from the PLA 2016 Conference, which took place April 5–9, 2016 in Denver, Colo.? The PLA 2016 Conference website has been archived at http://2016.placonference.org.