Imagine the Possibilities

Concurrent Program Session

Coach Your Team to Greatness

Friday, March 23, 2018, 2:00 PM - 3:00 PM

Pennsylvania Convention Center, Room Ballroom B

One of the library’s most important assets is its staff; however, we often wait a full year to give them feedback on their work. Anoka County (MN) Library recently switched to a coaching model, which included writing new work outcome statements for all staff and training supervisors to be coaches. Supervisors now meet with staff regularly to review progress on goals and improve performance, gather ideas on training needs and more.

An online version of this concurrent program session will be presented during the PLA 2018 Virtual Conference on Thursday, March 22, 2018, at 3:00–4:00 PM Eastern.

At the end of this session, participants will:

1: Learn what the coaching model is and how it was implemented in Anoka County
2: Understand how the coaching model changed the way supervisors and staff interact and improved communication in the library
3: Develop work outcome statements from the ground up in order to get buy-in from staff

The session organizer(s) identified this session as appropriate for:
Level 2: People with some knowledge, who want to increase their understanding.

This session will have: Medium interaction (example: single speaker/panel with questions or discussion throughout)

Handouts: Download 1   Download 2   Download 3  

Track: Lead

Tags: Staffing, Administration and Management, Continuing Education and Professional Development, Mentoring, Organizational Change


Presenters

Maggie Snow, Director
Anoka County Library , Blaine , MN

Maggie Snow began working in her school library as a teenager and never stopped. Currently, she is the Director of Anoka County Library, an eight-branch system serving 340,000 residents. She is a member of the American Library Association, and has served as President of the Minnesota Library Association in 2015 and in leadership positions for several nonprofit organizations. She holds a BA from Briar Cliff University and an MSLS from Catholic University

Stacey Hendren, Branch Manager- Crooked Lake Library
Anoka County Library , Blaine , MN

Stacey R. Hendren is the branch manager of the Crooked Lake Library in Anoka County, MN and serves on several service teams. Hendren has presented at conferences and trainings on library management, reference, and youth services, and has been an MLA Institute for Leadership Excellence (MILE) participant. Stacey received her BA in music education from the UMN-Morris and her MLIS from UW-Milwaukee.

For questions about…

Cancellation Policy

The PLA 2018 Conference is offered on a cost-recovery basis. PLA reserves the right to cancel all or any part of this event if there is insufficient registration or for other reasons. Neither ALA nor PLA is responsible for cancellation charges assessed by the airlines or travel agencies, or other losses incurred due to the cancellation of the workshops. All information listed on this website is subject to change.

Attendee Cancellation Policy

Written cancellations, requests for refunds, and/or changes will be accepted until February 23, 2018, and are subject to a $30 handling fee. Refunds will be processed after April 23, 2018. According to PLA policy, all meal events require preregistration. The above cancellation/change information also applies to all preconferences, meal events, and tours. No meal tickets will be sold onsite.

Exhibitor Cancellation Policy

All booth space cancellation requests must be received in writing by Show Management (Corcoran Expositions). If space is reduced, the net reduction of space will be treated as a cancellation of that space. If Show Management receives a written request for cancellation of space on or before October 31, 2017, the exhibitor will be eligible for a refund less the nonrefundable deposit of $950 per 100 square feet of exhibit space. For cancellations received after October 31, 2017, exhibitors are liable for 100% of the cost of space.

Advertising

Print and electronic advertising opportunities are available to reach PLA members and attendees both before and during the conference.

Exhibits

Interested in exhibiting at PLA 2018? Contact Carly DiVito, Corcoran Expositions, at 312-541-0567 or carly@corcexpo.com.

Media

Contact Macey Morales, Deputy Director, ALA Public Awareness Office, 312-280-4393 or mmorales@ala.org. Please review our conference media policy.

Membership

ALA and PLA membership is managed by the ALA Membership & Customer Service (MACS) unit. You can join or renew/rejoin/add to your membership using ALA’s secure online form; or you can print and fill out a membership form and fax or mail it in; or call 800-545-2433 and press 5. Direct your membership questions to MACS at customerservice@ala.org or 800-545-2433 and press 5. MACS representatives are available Monday–Friday, 8:30 AM–4:30 PM Central.

Registration & Housing

Problems or questions regarding registration or housing? Contact Experient at pla@experient-inc.com or 800-424-5249 (U.S. and Canada)/847-996-5829 (all other countries). Experient representatives are available Monday–Friday, 9:00 AM–6:00 PM Eastern.

Sponsorships

To discuss PLA 2018 sponsorship opportunities, contact Corcoran Expositions, Mary Michalik at 312-265-9650, mary@corcexpo.com; or Matt McLaughlin at 312-265-9655, matt@corcexpo.com.

Thank You PLA 2018 Conference Sponsors!

Other Questions

Many commonly asked questions are answered in our FAQ. If you don’t find the information you’re looking for, please contact PLA at 800-545-2433 x5PLA (x5752) or pla@ala.org. Or the PLA Staff directory may help you find just the right person to ask.


PLA 2016 Archive

Looking for handouts and other information from the PLA 2016 Conference, which took place April 5–9, 2016 in Denver, CO? The PLA 2016 Conference website has been archived at http://2016.placonference.org.

View the list of past PLA Conferences from 1983 to present.