Administration/Leadership: Shortcuts to Greatness or 10 Things that Great Libraries Know and Maybe You Don't Friday, March 26    10:30 AM - 11:45 AM     Room:  Oregon Convention Center – B113-116 Karen  Hyman  Executive Director, South Jersey Regional Library Cooperative  What makes a library great? Are there shortcuts to greatness? Have you heard that it takes years to change a library culture and you don't have that long? Come and find out what great organizations know that you could borrow, adapt or shamelessly copy to jumpstart your library's move to greatness. Benefits and Learning Objectives As a result of this program participants will find the sweet spots: lower cost, lower labor choices with high potential for big results As a result of this program participants will learn what great libraries know about attracting and keeping customers. As a result of this program participants will make at least one change at their libraries with an instant great effect.